KMS / CATRAM CORPORATE OFFICE SUSTAINED THE
EYEWALL OF HURRICANE CHARLEY ON 8/13/04.
Emergency services rendered HQ habitable.
The homes of the corporate staff were
severely damaged. Some had to stay in motels
and with relatives due to the devastation.
There was no electric or water. Despite
personal hardships the KMS / CATRAM staff
persevered. Out of the ruins, they rose up.
Artificial generation was secured and the
lights came back on in the corporate office.
Although data and phone lines were down
remote administration centers were set up
and claims assignments were received and
processed within 24 hours of a landfall from
Category 4 Charley. Within the next 6 weeks,
CATRAM would respond to an additional three
hurricanes in the State of Florida.
Congratulations are in order for the KMS /
CATRAM staff for a remarkable job under the
worst of conditions. The thousands of
insured’s that you were able to help also
thank you. It is important that you, as a
client, know the true capability of your
chosen Independent firm. The 2004 and 2005
hurricane seasons reminded us all, once
again, of the importance of this statement.
There is a simple equation to determine
catastrophe capability:
Total Perceived Capacity – Current
commitments = Capability
KMS / CATRAM does not over-commit or
over-market its capabilities. We feel that
in order to maintain a stable catastrophe
operation, the unrealistic demands of
unanticipated volume upon an unprepared
staff is the greatest danger to quality and
organization. We are prepared to discuss our
perceived capacity (based on 15 years of
experience and data) and our current
commitments for the upcoming storm season.
Do you discuss capacity with your current
CAT provider? There are benefits to being
organized and “under control” in the
aftermath of a disaster. CATRAM does not use
the services of inexperienced adjusters but
relies on its core of national and
international professional adjusters. If the
claim is handled correctly the first time,
all benefit, i.e. the insured, the client
and CATRAM. Properly handled files produce
less complaints, reduces phone calls,
re-inspections with fewer mediated,
appraised and litigated files.
Additionally “right sizing” capability
allows CATRAM to limit the utilization of
temporary examiners and other temporary
services. In a disaster, competent help is
hard to find. I do not need to remind any of
you of this. |
|
CATRAM INCORPORATED
”Catastrophe Response Action Management”
P.O. BOX 495360
PORT CHARLOTTE, FLORIDA 33949
Phone 1-941-625-7679
Fax 1-941-625-4748 & 1-941-625-8483 |
|
|
CATRAM INCORPORATED services 19 States in the
Eastern (see map), Southeast and Mid-western United
States.
CATRAM (CATastrophe
Response
Action
Management)
utilizes the One Point of Contact Centralized
Administration approach for catastrophic events.
This approach facilitates overall stability
for both clients and adjusters; standardization and
quality in the critical examination of files;
timeliness of diaries, inquiries, invoicing,
distribution of assignments and adjuster payroll.
CATRAM supports a paperless environment and
offers a medium size team of experienced & dedicated
property adjusters.
Homeowners and commercial losses are
accepted.
The following is a list of hurricanes and
other major disasters worked by CATRAM.
|
|
|
|
Hurricane Andrew (8/24/92)
|
*The Perfect Storm*
(3/13/93)
|
TS Gordon (11/16/94)
|
|
Hurricane
Erin
(8/2/95
|
Hurricane Opal (10/4/95)
|
Hurricane Josephine
(19/8/96)
|
|
Hurricane Earl (9/3/98)
|
Hurricane Georges
(9/25/98)
|
TS Mitch (11/5/98)
|
|
Hurricane Dennis (8/28/99)
|
Hurricane Irene (10/15/99)
|
TS Gabrielle (9/4/01)
|
|
TS Bonnie (8/12/04)
|
Hurricane Charley
(8/13/04)
|
Hurricane Francis (9/5/04)
|
|
Hurricane Ivan (9/16/04)
|
Hurricane Jeanne (9/26/04)
|
Hurricane Dennis (7/10/05)
|
|
Hurricane Katrina
(8/25/05)
|
Hurricane Rita (9/20/05)
|
Hurricane Wilma (10/24/05)
|
|
|
|
|
Please
contact us if you are looking for an experienced
catastrophe company.
|
|
|
|
|
 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
